Ordering and payment
Ordering and payment
How can I place an order?
You can easily place an order through our webshop. Add the desired product to your shopping cart, proceed to checkout, and follow the steps to complete your order.
Do I need to create an account to order?
No, you can also order as a guest. Creating an account does offer advantages, such as faster ordering and insight into your order history.
Which payment methods can I use?
You can pay safely with us using:
- iDEAL
- Credit card
- Bancontact
- PayPal
All payments are made via a secure payment environment.
Is online payment safe?
Yes. Our webshop uses secure payment connections (SSL) and reliable payment providers to protect your data.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. Once your order has been processed or shipped, changes or cancellations are unfortunately no longer possible.
Will I receive an order confirmation?
Yes. After placing your order, you'll automatically receive an order confirmation email. Also check your spam folder if you don't see the email.
Can I receive an invoice?
Yes. After completing your order, you'll receive a digital invoice by email. For business orders, you can enter your company information during checkout.
Can I order from abroad?
This depends on the country. See our shipping information or contact us for more details.
What happens if a product is out of stock?
If a product is temporarily out of stock, this will be clearly indicated on the product page. You can often subscribe to receive a notification when the product is back in stock.
